Support
We're committed to providing reliable support and keeping Stylepro up to date. This page explains what is covered by theme support and what falls outside the scope of standard support.
What's Included
When you purchase Stylepro, you'll receive support for:
- Bug fixes for issues that are caused by the theme.
- Assistance with using the theme's built-in sections, blocks, and settings.
- Answers to questions about theme features and functionality.
- Guidance on configuring the theme through Shopify's Theme Editor.
- Compatibility updates when required to support changes introduced by Shopify.
What's Not Included
Standard theme support does not include:
- Custom feature development.
- Design or layout modifications beyond the theme's built-in settings.
- Third-party app installation, configuration, or troubleshooting.
- Custom code added by you or another developer.
- Store setup, content creation, or data entry.
- Shopify platform issues that are unrelated to the theme.
Custom Development
If you require customizations, app integrations, or additional functionality that is not included with the theme, these services may be available as separate paid work, subject to availability.
Please contact us with your requirements, and we'll let you know whether we can assist.
Theme Updates
Stylepro is actively maintained, and we regularly release updates to improve performance, add new features, fix bugs, and maintain compatibility with the latest Shopify platform changes.
We recommend keeping your theme up to date to benefit from these improvements.
Contact Support
If you need help, please contact us through the official support channel provided with your theme purchase.
When submitting a support request, please include:
- Your Shopify store URL
- Your Shopify theme version
- A detailed description of the issue
- Screenshots or screen recordings whenever possible
We'll do our best to respond as quickly as possible and help you get your store running smoothly.